Effective Date: 06th July 2025
At VedikSoul, your privacy is sacred to us. We respect your personal data and are committed to protecting it. This privacy policy outlines how we collect, use, store, and protect the information you share with us through our website.
1. What Information We Collect
When you place an order or contact us, we may collect the following details:
- Full Name
- Date of Birth, Time & Place (for accurate report generation)
- Email Address
- Phone/WhatsApp Number
- Billing Information (only during checkout via payment gateway)
- Any additional personal information you voluntarily share with us
2. How We Use Your Information
We use the information you provide to:
- Create and deliver your personalized reports
- Communicate with you via email or WhatsApp
- Improve our offerings and customer experience
- Process payments securely via trusted payment gateways (e.g., Razorpay, Phonepe, Cashfree, etc)
- We DO NOT sell, rent, or share your personal data with third parties for marketing purposes.
3. Payment and Security
All payments are processed via secure third-party gateways like Razorpay, PhonePe, Cashfree, etc. We do not store your card or banking information on our servers.
4. Emails and Communication
We may use your email or WhatsApp to:
- Send your report
- Provide customer support
- Share offers, tips, and relevant updates (you may opt out anytime)
5. Data Storage
Your data is stored securely and used only for the purpose of report generation and communication. You may request data deletion by emailing us at help@vediksoul.com.
6. Cookies
Our website may use cookies to improve user experience. You can control cookie settings through your browser.
7. Your Rights
You have the right to:
- Access your data
- Request corrections
- Ask for deletion
- Simply email us at help@vediksoul.com with your request.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
For any questions or concerns regarding your data, please email us at: help@vediksoul.com